Shipping policy
Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with your tracking number.
Shipping Rates & Delivery Estimates
We offer tracked shipping to ensure your order arrives safely.
- Standard Shipping: Estimated delivery time is 7 to 15 business days.
Please note that delivery times are estimates and may vary slightly during peak seasons or due to local postal carrier delays.
Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number. Please allow 24 to 48 hours for the tracking information to update in the system.
Multiple Packages
If you order multiple items, they may be shipped in separate packages to ensure faster delivery.
Contact Us
If you haven't received your order within 20 business days of receiving your shipping confirmation email, please contact us at support@vijarpier.com with your name and order number, and we will assist you immediately.